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Privacy Policy I Elan Arabia

When you buy something from our website, we collect your personal data as a routine part of the purchase process. This includes your name, email address and mailing address, as provided by you. 

When you visit our website, we receive your IP address automatically. Information about your operating system and browser enables us to provide you a better browsing experience.   

If you voluntarily opt for it, we will send you relevant emails about our store, products and other updates. You can also opt out of email marketing whenever you want. 


When you provide us with your personal information to carry out all the steps involved in completing a transaction such as verifying your credit card, and shipping your purchased items, we understand that you have consented to us collecting your information and using it for that particular reason only. 

You may email us at at anytime, to withdraw your consent for us to contact you or collect, use or disclose any of your information for any purpose. 


We reserve the right to disclose your personal information if,

(i) the law requires us to do so for some reason or,

(ii) you act in violation of our Terms of Service after having agreed to them 


As a general practice, our third-party providers will only collect, use or disclose your information to the extent needed to allow them to provide us their services.

Certain third-party service providers, such as payment gateways and other payment transaction processors, do have their own privacy policies regarding the information we provide to them for your transactions. We highly recommend that you read their privacy policies to understand how your information will be handled by these parties. 

Please note that some third-party providers may be located in a different jurisdiction than you or/and us. By using the services of such a provider, your information may become subject to the legislation of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave Elan Arabia’s website or you are redirected to a third-party website or application, you are no longer governed by Elan Arabia’s Privacy Policy. 


Clicking on some links on our online store may direct you away from our website. We are not responsible for the privacy statements of the other websites. We encourage you to read and understand their privacy statements.


No method of electronic storage or transmission over the Internet can guarantee 100% security. However, we take all reasonable and appropriate precautionary measures to protect your information, and to make sure it is not misused, or inappropriately accessed or disclosed. We adhere to all PCI-DSS requirements and implement industry best practices to ensure the security of your personal data. Credit card information, if provided by you, is encrypted using secure socket layer (SSL) technology and stored with an AES-256 encryption. 


Elan Arabia website does not use cookies explicitly. However, third parties involved may use cookies to collect data to improve their services. You can opt to accept or refuse these cookies. If you choose to decline our cookies, some features of the website may not be accessible to you. 


Please review this privacy policy frequently, as we reserve the right to modify it as required, at any time. Any modifications will be effective immediately upon their posting on the website. We will notify you here if material updates have been made in the privacy policy.

If another company acquires our store, or we enter into a merger with another company, we may transfer your information to the new owners or relevant people, for smooth and continued sale and purchase operations. 


You may contact us at if you would like to obtain more information, have your queries answered, lodge a relevant complaint,  or send a request to amend or delete any personal information we have about you.